Executive, Seller Transaction - Automotive Sales & Customer Relations

Join Carsome, Southeast Asia’s leading digital automotive platform, as an Executive, Seller Transaction in our dynamic Bali team. This role is at the heart of our mission to revolutionize the car-buying and selling experience by ensuring seamless, trustworthy transactions for both buyers and sellers. In Bali, we are committed to expanding our reach and delivering exceptional service to our customers. As an Executive, Seller Transaction, you will be the backbone of our operations, driving sales and maintaining strong customer relationships.

Every day, you will interact with a diverse range of clients, from first-time car buyers to seasoned sellers, using our proprietary platform and cutting-edge tools. You will leverage your deep understanding of the automotive market to guide customers through the entire transaction process, from listing their vehicles to finalizing the sale. This role offers a unique opportunity to grow both professionally and personally, with access to extensive training and development programs.

📋 Tanggung Jawab Pekerjaan

• Manage and oversee the entire seller transaction process, ensuring smooth and efficient operations.
• Conduct vehicle inspections using our in-house inspection tools and standards.
• Collaborate with the sales and customer service teams to resolve any issues that may arise during transactions.
• Utilize Salesforce and other CRM tools to track and manage seller transactions.
• Provide exceptional customer service and build strong relationships with sellers.
• Stay updated with the latest market trends and automotive regulations to ensure compliance and competitive pricing.
• Participate in team meetings and contribute to the continuous improvement of our processes.
• Achieve and exceed sales targets set by the management.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in automotive sales, customer service, or a related field.
• Strong understanding of the Indonesian automotive market and industry trends.
• Excellent communication and interpersonal skills.
• Proficiency in using Salesforce and other CRM tools.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with automotive inspection processes and tools.
• Valid driver’s license and a clean driving record.

🛠️ Keahlian

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