Service Receptionist & Booking Coordinator - Luxury Hospitality (Onsite in Bali)

MVP Asia Pacific · 📍 Canggu, Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 6000000 - 10000000

MVP Asia Pacific is looking for a dedicated Service Receptionist and Booking Coordinator to join our luxury hospitality team in Canggu, Bali. In this role, you will be the first point of contact for our esteemed guests, ensuring their stay is nothing short of exceptional. You will also play a crucial role in managing our booking systems, ensuring smooth operations and high guest satisfaction.

This is an onsite position, requiring you to be available to work in Bali. The ideal candidate will have a passion for hospitality, excellent communication skills, and a keen eye for detail.

Join us and be part of a team that is committed to delivering the highest standards of service and luxury.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Greet and welcome guests upon arrival, ensuring they feel at home from the moment they step into our property.
  • Provide exceptional customer service, addressing any guest inquiries or concerns promptly and professionally.
  • Manage and coordinate all guest bookings, ensuring accurate and up-to-date records.
  • Assist in the management of our booking systems, including check-in, check-out, and room assignments.
  • Collaborate with other departments to ensure seamless guest experiences and smooth operations.
  • Maintain a high level of cleanliness and organization in the reception area.
  • Stay updated with the latest industry trends and best practices in hospitality.
  • Participate in team meetings and training sessions to continuously improve service standards.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Minimum 2 years of experience in a similar role within the hospitality industry.
  • Proven track record of delivering exceptional customer service.
  • Strong communication and interpersonal skills, with the ability to work well under pressure.
  • Fluency in English, both written and spoken, is a must.
  • Basic knowledge of booking systems and hotel management software is a plus.
  • Ability to work well in a team and independently.
  • Valid work permit for Indonesia.
  • Flexibility to work varying shifts, including weekends and holidays.

    • 🛠️ Keahlian

    Customer ServiceBooking SystemsHotel ManagementMultilingualTeamworkProblem-solvingAttention to DetailCommunication Skills
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