Entry-Level IT Support / Desktop Support Engineer (On-the-Job Training Provided)

Kickstart your IT career with Alphaeus Pte. Ltd. as an Entry-Level IT Support / Desktop Support Engineer in the vibrant heart of Bali! This role is perfect for tech enthusiasts eager to gain hands-on experience in a dynamic healthcare IT environment. With on-the-job training provided, you'll learn the ins and outs of IT support while working on real-world projects in Badung, Bali.

As a Desktop Support Engineer, you'll be the first point of contact for IT issues, providing expert troubleshooting and support to our team. This role is ideal for candidates with a passion for technology and a desire to build a career in IT. Join us and be part of a growing company that values innovation and employee development.

📋 Tanggung Jawab Pekerjaan

• Provide first-level technical support to end-users, resolving hardware, software, and network issues.
• Install, configure, and maintain desktop computers, laptops, and peripherals.
• Assist in the deployment and management of IT infrastructure, including servers, workstations, and network devices.
• Document and maintain IT assets and inventory using tools like ServiceNow and Jira.
• Collaborate with IT teams to implement and support IT policies and procedures.
• Monitor system performance and proactively identify and resolve issues.
• Conduct regular system backups and ensure data integrity.
• Stay updated with the latest IT trends and technologies to provide effective support.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Basic knowledge of computer hardware and software.
• Familiarity with operating systems such as Windows and Linux.
• Understanding of networking concepts and protocols.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Willingness to learn and adapt to new technologies and processes.

🛠️ Keahlian

Lowongan Terkait